Privacy Policy & Terms

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Privacy Policy

Last updated: 16 September 2026

Information We Collect

When you contact us through our website or WhatsApp, we may collect your name, phone number, email address, and any message or order details you share with us.

How We Use Your Information

  • To respond to your enquiries and process orders placed via WhatsApp.
  • To share order updates, delivery details, and offers, only if you've opted in.
  • To improve our products and website experience.

Data Sharing

We do not sell or rent your personal information to third parties. Information is only shared with delivery partners as required to fulfil your order.

Cookies

Our website may use basic cookies to remember your preferences and improve browsing experience. You can disable cookies in your browser settings at any time.

Contact Us

For any privacy-related questions, reach us at gujaratgoldmines@gmail.com.

Terms & Conditions

Last updated: 16 September 2026

Ordering Process

All orders are placed by messaging us directly on WhatsApp after browsing our website. Our website does not process online payments — order confirmation, pricing, and payment details are finalised over WhatsApp chat with our team.

Pricing

Prices displayed on the website are indicative wholesale-linked rates and may vary slightly based on live gold/silver rates at the time of order confirmation. Final pricing will always be confirmed with you before you make payment.

Wholesale & Bulk Orders

We welcome both single-piece retail purchases and bulk/wholesale orders. Wholesale pricing and minimum order quantities, where applicable, will be shared directly over WhatsApp based on your requirement.

Product Availability

All jewellery is subject to availability. If an item you've ordered is out of stock, we will inform you and offer an alternative or a full refund of any advance paid.

Shipping & Delivery

Delivery timelines will be shared with you at the time of order confirmation. We ship insured across India through trusted courier partners.

Returns & Exchange

Returns and exchanges are accepted within 7 days of delivery for unused items in original packaging, subject to inspection. Custom-made pieces are non-returnable unless defective.

Limitation of Liability

We are not responsible for delays caused by courier partners, natural events, or incorrect delivery information provided by the customer.